***During lockdown, strict social distancing guidelines are in place for sessions***

Sessions last up to 60 minutes and are only available individually at this time.

A first session will offer a chance to talk through what's brought you to counselling and to explore if there is a good match in what you're looking for with what the service can provide.

The end of the first session will be an opportunity for contracting and discussing further bookings, recommendations for the length and the modality of therapy.

In light of all our attempts to avoid the increased spread of COVID-19, strict guidelines are in place for the re-introduction of face-to-face work.

Chairs in the counselling space are set at a 2-meter distance and your counsellor will be wearing a visor to protect your safety.

We ask that clients to report to reception on arrival. Wait for your counsellor to provide access to the lift/stairs and travel to the 3rd floor independently (use an empty lift only). Please wait at the top of the stairs or by the lifts and your counsellors will direct you to the 7 Swans office.

On entering the counselling room, please use the hand sanitiser provided.Safety will continue to be a priority and guidelines on social distancing must be adhered to. Clients attend sessions at their own risk. If these guidelines are not respected and maintained, face-to-face sessions will not be possible.

***Please note that in the interest of safety no refreshments will be provided during sessions. Refreshments can be purchased from Portico***

Yes. 7 Swans Therapy respects the data provided and takes the security of your information very seriously. Data is stored safely using a highly secure service and is not shared with any third party.

Please click on the ‘Request a Session’ and fill in and submit the form.

This information is voluntary and need only be brief. It can help to avoid the expense of an initial assessment and determine if we're able to work together. Do note that in some instances an appointment may not be possible and in these instances alternative routes to support will be suggested.

If you feel the service meets your needs, if there is availability and if you have been symptom free for the previous 14 days you can request an appointment using the form on the Contacts page.

You will receive an email with information about the booking process, the guidelines for safety.

Sessions are confirmed only when payment has been received.

Payment for an appointment can be taken via the website using a UK based credit or debit card.

You can cancel a session up to 48 hours in advance of the appointment.
If the cancellation is made within this time the fee will not be refunded.

To start Email Therapy, you will simply need to complete an Initial Email Form and pay your Email Session rate of £30. Responses will only be provided on receipt of payment.

Please see T&Cs for further information